Question
CA
Last activity: 10 Jul 2025 9:54 EDT
Using Pega Field Service with constellation applications
Is Pega Field Service 24.2 compatible with applications built on Pega Customer Service for Healthcare (Constellation) 24.2?
The Product Overview guide doesn't mention Constellation specifically—curious if the application is available for use in Constellation-based applications.
Pegasystems Inc.
IN
@RhenriquezU17499464 Pega Field Service uses Pega Customer Service Traditional UI(UI-Kit) as a built on application. It's also not available in Constellation. However, there is no tight dependency with the Customer Service Infrastructure. It has it's own set of APIs that can be triggered from any application and processed within Field Service.
HCA Healthcare
US
Yes, Pega Field Service 24.2 is compatible with applications built on Pega Customer Service for Healthcare (Constellation) 24.2. Both use the same Pega Infinity 24.2 platform, so they are designed to work together smoothly. Even though the Product Overview doesn’t mention Constellation specifically, it is supported because both applications share the same React-based UI framework. Field Service uses the same Constellation architecture and static content services, which means you can use it inside a Constellation application without issues. Many features, styles, and user interface components will behave consistently. So, you can safely use Pega Field Service in your healthcare Constellation application