Hello, 

I was wondering about experiences or best practices in regards to using long-lived Case types instead of Data- classes to manage data objects. 

For example, using a "Customer" Case type that would represent a Customer record, allowing you to use some case processing on your customers (an email each year for his Birthday? A subcase to renew a recurring payment? Usage of case Audit functionality ?  etc ). 

Are there clear cons against this kind of practice?  Apart from making In-flight case handling potentially harder (but you can design around that) I personally can't see anything. 

What should we pay attention to when deciding on implementing this kind of design? 

Kind regards