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Question

 Charlie W (CharlieC3396)
Charlie

Charlie
ID
CharlieC3396 Member since 2015 13 posts
Charlie
Posted: Jun 16, 2019
Last activity: Jun 17, 2019
Posted: 16 Jun 2019 12:05 EDT
Last activity: 17 Jun 2019 8:44 EDT
Closed

unstable response time service rest

Hi All,

I have a service rest ( API ) through the json text, sometimes the response time only 2 second and sometimes more than 10 second.

any suggest or any solution for this ? im Using Pega 8.1.1 all RDB List im using already index and optimized

Thanks.

Charlie

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Data Integration

Posted: 5 years ago
Posted: 17 Jun 2019 0:59 EDT
Pawan Narain Singh (pawann)
Swedbank AB

Swedbank AB
SE

Hello Charlie,

Finding what is causing this delay is crucial to fixing this behaviour.

You can use the out of the box Performance tool to identify the root cause of it and take appropriate remedial actions.

You can find more about the Performance tool here and this is the link to respective help files.

 

Thank you,
Pawan

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Posted: 5 years ago
Posted: 17 Jun 2019 1:00 EDT
Pawan Narain Singh (pawann)
Swedbank AB

Swedbank AB
SE

Hello Charlie,

You can also review your PegaRULES-alert logs to understand if there are any alerts logged for the issue prone service.

 

Thank you,
Pawan

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