Question
Sun Life Financial
PH
Last activity: 15 Sep 2022 11:19 EDT
Universal Web Adapter to only detect website session opened by robot
Hi,
We have migrated our robots recently from IE to Chrome and Edge. We encountered a change in user experience. When using IE, users have no problem when they open their own session of the website in IE. In Chrome and Edge however, this is not the case. The robot sometimes attaches to their opened website. The website opened by users and opened by robot is the same.
Is there a way to prevent this? If there is none as of now, is Pega planning to release an update to address this?
Thank you.
Regards,
May