Hello Sai -

I have moved your question to the Pega Product Support area where it is more likely to get an answer.

thanks!

Amanda

Hi Aditha, Good Morning!

• Is the error consistent?
• generally, this exception occur when a required parameter is sent blank/missing for an activity we're referring to.
• could you please double check the flow & activity configurations...
• also, please specify PRPC version & some more details on the exception.

Thank you!

psahukaru

Hi All,

I was able to find the root cause of the issue. This issue comes when wrong values passed to two parameters 'Assignto' and 'Worklist' whenever we route an assignment.

For ex if we set operator name to 'Assignto' and set 'Worklist' as false it will try to call workbasket activity for which class is Assign-Workbasket. Therefore we get wrong class exception. Same thing happens if workbasket is set to 'Assignto' and set 'Worklist' to true.

Thanks Phani for your quick response on this.

Yes, I observed the same issue when we Assignto parameter is not set in routing activity.