Question

Becton Dickinson and Company
IN
Last activity: 31 Mar 2025 8:19 EDT
Unable to view images in a downloaded PDF
We have a section containing Rich Text Editor (to upload images). We have button name as “Download CCR Form”. When user will click on that button then we are calling OOTB activity "pyViewAsPDF” to download the PDF. When we click on button, it is working fine for all the text added in the work object but the images added in Rich Text Editor are not getting displayed (only blank space is there for images) in generated PDF.
Case ID=JPCC-2025-1054
Can you please investigate it.