Question
SmartRules B.V.
NL
Last activity: 14 Jun 2021 8:29 EDT
Unable to select value from Autcomplete Results
Hello Support Team,
we are using pega OOB pusle notification rules from Pega-Social:08-05-01 RS. We are facing issue specially on pyTaskDetails section from work-cover-Task class in the same RS version. There is autocomplete control used inthe pyTaskDetails section, which is getting sourced by Datapage "D_pzOperatorsInContext". we are able to see the results for fractions of seconds on the autocomplete control and once in the blue moon we can select the value from the list. As soon as we are trying to search any operator id ,the list appears for a milliseconds and disappears , we hardly select any values. We havent customise these sections or rules. We are using pega OOB rules over here.
Hello Support Team,
we are using pega OOB pusle notification rules from Pega-Social:08-05-01 RS. We are facing issue specially on pyTaskDetails section from work-cover-Task class in the same RS version. There is autocomplete control used inthe pyTaskDetails section, which is getting sourced by Datapage "D_pzOperatorsInContext". we are able to see the results for fractions of seconds on the autocomplete control and once in the blue moon we can select the value from the list. As soon as we are trying to search any operator id ,the list appears for a milliseconds and disappears , we hardly select any values. We havent customise these sections or rules. We are using pega OOB rules over here.
I have checked other autocomplete controls are working fine in our applicaiton. Also checked the configuration for this control and it seems there is noting wrong with the configuraiton as well.
Can you please look into this and check why Pega OOB is not working properly? Do we need to apply any hotfix to resolve this isuse?