Question
Pegasystems Inc.
IN
Last activity: 26 Aug 2020 13:16 EDT
Unable to open external assignment from Email- Pega Express
We want to reuse the invite collaborator functionality provided in Pega express into our project.
However when I want to see the same funcitonality of Pega expressI am getting issue.
We want to reuse the invite collaborator functionality provided in Pega express into our project.
However when I want to see the same funcitonality of Pega expressI am getting issue.
2.Click on Users in the left Navigation pane .A modal will be opened.
3.In the People tab go to bottom of the page to see "Invite people to your application".
4.Enter your email address and select any role and click Send Invitation.
5.You will receive an email. Click on the "Create My Account" in the email .
6.A new window will be opened up with blank page which will show 400 error (if you click F12 and go to the console).
Expected: instead of the blank window a form with UserID, User name and Password should be opened.
Accepted Solution
Pegasystems Inc.
IN
Pegasystems Inc.
IN
Hi Pavan,
I am succesfully , able to open the form, on click of CreateMyAccount from the email i received.
Can you make sure the server is up and running ?
Rules involved are : a flow 'pzInviteUser' , where an external assignment has been configured . You can probably try tracing it ?
Pegasystems
US
I wanted to try this myself, but I ran into two problems right away trying to follow your instructions. First, your step 1 that says "open pega express". I thought that meant go to developer portal and click " [ cube ] > new application > express application". But apparently it doesn't. It seems to mean go to developer portal to lower left (I had to decrease my chrome zoom to even see the lower left!) and click the two little arrows that point to each other.
The second problem was that when I got to your step that said click "send invitation", although I didn't see any errors, nothing arrived in my email, so there must be some basic email setup I need to do on the pega side to make this all fly.
If you tell me an easy way to get past that, I'll be happy to try again.
/Eric
Pegasystems Inc.
IN
Hi Eric,
Probably, can you give a try, by setting up the default email account, with any of the gmail account ?
1)make sure you create an email account specific to your work pool/ configure it for default account
2)make sure the test connectivity is fine
Later in the sendInvitation screen of the PegaExpress , provide any gmail account address, to receive an email to it.
Pegasystems
US
Snagged on that default email thing. I just went to designer studio > integration > email > outbound email > default, and it says something like outlook.office365.com . I clicked "test connectivity" and everything says "success". But when I try your "send invitation" step, I get nothing. I tried both my pega (business) email address and my rcn (home) email address as the target. /Eric
Accepted Solution
Pegasystems Inc.
IN