Question
Knowledge Expert
IN
Last activity: 6 Nov 2018 20:02 EST
Unable to Interrogate iexplore.exe in Pega Robotics studio 8
Hi All, I am unable to interrogate internet explorer (version 11, 64 bit) via Pega Robotics Studio 8 version. I have seen multiple posts on the same issue in pdn, however, could not find any resolution yet. Please help me in resolving this issue. Attached are the screenshots of the issue and property setup which i have used. Appreciate your support
Thanks
Jayachandra
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Accepted Solution
TCDRS
US
It worked for me after changing Browserbitness to Default.
Pegasystems Inc.
Jayachandra,
What version of studio and windows are you running?
Xavier
ANZ
IN
Hi,
can you check if iexplorer is working manually from C:\Program Files (x86)\Internet Explorer location?
BOA
IN
I have the same issue. I tried to launch manually and that works but not with start interrogation.
Pegasystems Inc.
IN
Hi Dhanaprabhu,
The following article will be help you in creating an SR-
Let us know the SR number here within the thread so that we can tag it along with the thread.
Hope the information is helpful.
University of Ottawa
CA
Hi,
I face the same error and it works fine when I tried manually.
Pegasystems Inc.
US
You may need to open an SR to get someone to look at your specific machine as there may be something local that is blocking Pega Robotics. If you do open an SR, please edit this post to include the SR number, so that we can track it for you.
Infosys
US
For me, changing the BrowserBitness (from Properties) to Default fixed the "Unable to start process iexplore.exe" issue.
University of Ottawa
CA
Hi Jayachandra,
Did you find the solution for this issue.
Regards,
Tojin
TATA Consultancy Services Ltd
IN
I believe this is something to do with the windows updates.
I have removed an update KB4040724 which came on October 2nd and then on its partly working.
Please try and let me know the updates.
Accepted Solution
TCDRS
US
It worked for me after changing Browserbitness to Default.
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Guangri Liang