Skip to main content

Question

 Chenchaiah Kuvvakolli (ChenchaiahC16955808)
Cyphel Info solutions
PEGA Developer
Cyphel Info solutions
IN
ChenchaiahC16955808 Member since 2023 1 post
Cyphel Info solutions
Posted: Apr 29, 2024
Last activity: May 8, 2024
Posted: 29 Apr 2024 4:41 EDT
Last activity: 8 May 2024 11:22 EDT
Solved

Unable to download cover letter

Hi All,

 

Download cover letter Button

when I click Download cover letter button am getting below error pop up message

Download cover letter Button

Unable to open the attachment. You lack the required permissions.

Any one please let me, how I can resolve this issue

***Edited by Moderator Marije to add Capability tags***
To see attachments, please log in.
Pega Platform 8.8.4
Pega Cloud
Case Management
Financial Services
Solutions Consultant

  • Reply

Accepted Solution

Posted: 9 months ago
Updated: 8 months ago
Posted: 29 Apr 2024 5:37 EDT
Updated: 8 May 2024 11:22 EDT
Soham Majumdar (SohamM95)
Maantic Inc
Senior Architect
Maantic Inc
IN

@ChenchaiahC16955808

Can you check the download activity, there should be a privilege present somewhere. That privilege should be present in your access role assigned in your access group. Otherwise if you have SysAdm4 present in your access group, then you should have all privileges.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice