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Question

 Arvind Balakrishnan (Arvind)
BNYMellon Technology

BNYMellon Technology
IN
Arvind Member since 2013 67 posts
BNYMellon Technology
Posted: Apr 20, 2021
Last activity: Apr 20, 2021
Posted: 20 Apr 2021 11:37 EDT
Last activity: 20 Apr 2021 12:23 EDT
Closed

Unable to Clear or Delete Assignment Errors

We just upgraded to 8.5.1 from 7.4. WorkQueue and Worklist Assignment Errors under Configure -> Case Management -> Tools -> WorkAdmin is not working. When we clear error status or delete assignment, it says success but nothing is happening. Any assistance?

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 8.5.1
Case Management

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