Question
Araza
AU
Last activity: 26 Aug 2020 13:52 EDT
Unable to access/find the Report Browser
I'm currently trying to create a report as part of the BA Essentials course, and I am unable to continue with the case study as I can't find anywhere on Pega Express or Studio Designer where to access the Report Browser.
Having a browse on the forums, I saw that the Report Browser can be accessed to the Case Management Portal, yet I can't figure out how to access that either.
Is anyone able to point me in the right direction?
Thank You
Pegasystems Inc.
US
Have you tried expanding your browser to full screen and reducing your magnification?
If you are zoomed out too far only the design-time panel on the far left is drawn; the inner left-hand run-time control panel is not drawn.
Capgemini India Private Limited
IN
Araza
AU
Hi there,
I've tried all of those tips, and even tried accessing using different devices and I still have the same problem, nothing is appearing on that panel.
Pegasystems Inc.
US
Perhaps create a case by clicking on "Case types" then clicking "Save and run".
You are, after all, using Pega Express which is a design-time portal. Any case that you create would be throw-away anyway.
in Production, a user's Access Group would be configured to use a run-time portal such as pyCaseManager7.
Sopra Steria Consulting
FR
Hi ,
Same issue here...
I find something:
Go to "Personnalize the dashboard"
Then click "Add widget" and tick "Case Manager Shortcut"
Pegasystems Inc.
US
Hi, Similarly to the previous posters, are you missing the vertical menu on the left that includes the report icon (I've drawn a box around this icon in the attached screenshot)? If you've tried adjusting the browser window size and the other suggestions listed in the comments above with no luck, try contacting [email protected]
