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Question

 Sankhadeep Banerjee (SanBan)
Cognizant Technology Solutions
Lead Decisioning Consultant & Lead System Architect
Cognizant Technology Solutions
GB
SanBan Member since 2015 17 posts
Cognizant Technology Solutions
Posted: Apr 3, 2019
Last activity: Apr 8, 2019
Posted: 3 Apr 2019 11:31 EDT
Last activity: 8 Apr 2019 2:35 EDT
Closed
Solved

Unable to access Platform Support Guide links

Hi - I got this below message while trying to access Platform support guides .

You are not authorized to access this page.

Can someone from Pega please help in resolving this quickly .

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Accepted Solution

Posted: 5 years ago
Posted: 3 Apr 2019 11:52 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi @SanB4461!

That's really strange. I'm not having any difficult accessing the Support Guide. There's nothing in your account that should prevent you from viewing either.

Could you try this link again: https://community.pega.com/knowledgebase/documents/platform-support-guide

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Posted: 5 years ago
Posted: 5 Apr 2019 16:09 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

The link in the header has been resolved. It now shows the current version of the Platform Support Guide. Thank you for reporting this.

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