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Question

 Amulya Gangineni (ganginena)
Accenture

Accenture
IN
ganginena Member since 2008 33 posts
Accenture
Posted: Jan 25, 2018
Last activity: Jan 25, 2018
Posted: 25 Jan 2018 2:03 EST
Last activity: 25 Jan 2018 5:27 EST
Closed

UI issues in Tablet testing

Hi All,

We are facing many UI issues of our application in Tablet testing.

Exs: 1. button is out of place and takes up the whole row of empty space

2. content cropped off when menu is not collapsed

3. Tooltip display is not accurate, the “X” is overriding the words when error messages are seen on the fields.

Can anyone let me know if there is any configuration setting or settings in any rules we need to make for the application to be Tablet compatible?

We are using PRPC 7.1.8

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Low-Code App Development
User Experience

Posted: 6 years ago
Posted: 25 Jan 2018 2:48 EST
Arun Kumar Mahanty (Arun_Mahanty)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hello ,

Did you recently upgraded to 7.1.8 .

If yes you need to render the application in HTML5 .

Please go through below article

https://community.pega.com/sites/default/files/help_v717/procomhelpmain.htm

Thanks,

Arun

 

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Posted: 6 years ago
Posted: 25 Jan 2018 4:24 EST
Amulya Gangineni (ganginena)
Accenture

Accenture
IN

Hi Arun,

   No upgrade happened recently. We have done the upgrade almost 1.5yr back and followed the process as mentioned in the link. any other suggestions?

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Posted: 6 years ago
Posted: 25 Jan 2018 5:27 EST
nikhil kumar (nikhilk7251)
Verizon Data Services
Senior software engineer
Verizon Data Services
IN

Hi ,

You can inspect what is going wrong , using toogle device from chrome  , select the device in which you want to inspect and check for the html code.

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