Closed
Two different Work Objects open same time
when I double click on the Getnext button two different work objects will open in two different tabs at the same time.
please let me know how to resolve this.
***Updated by moderator: Lochan to update platform capability***
Posted: 7 years ago
CollabPartnerz
CollabPartnerz
IN
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
Just to confirm do they have same "Work Prefix ID". Also, can you please brief, when the issue started appearing.
Posted: 7 years ago
IQZ Systems
IQZ Systems
IN
yes its have a same "work prefixID"
Posted: 7 years ago
Tata Consultancy Services
Tata Consultancy Services
IN
Could you please elaborate your issue
Posted: 7 years ago
IQZ Systems
IQZ Systems
IN
When I double click on "GetNext" button two TABs will open. first tab open "CRD-1" Work Object And Second Tabs Opens "CRD-2" Work Objects sporadically in product.
Posted: 7 years ago
PEGA
Pegasystems Inc.
US
Can you please check the configuration of "Get Next" button. What happens when you single-click the button. See if any customization is there at your end.
Below link might help you
https://collaborate.pega.com/question/confirm-harness-i-am-having-one-button-click-button-i-have-launch-new-different-case-type