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Question

 Shiva Raju Karrolla (ShivaRajuKarrolla)
UHG
Software Engineer
UHG
IN
ShivaRajuKarrolla Member since 2015 8 posts
UHG
Posted: Dec 29, 2017
Last activity: Dec 31, 2017
Posted: 29 Dec 2017 4:32 EST
Last activity: 31 Dec 2017 23:27 EST
Closed

On Tracer I am not able to see the Rule name when i hover curser on to it?

Hi,

When I hover the cursor onto the Tracer, i am not able to see the rule name. Please do needful.

Thanks,

Shiva Karrolla

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Dev/Designer Studio
Testing Applications

  • Ghanashyam Naik
Posted: 7 years ago
Posted: 31 Dec 2017 23:27 EST
Rachit Agarwal (Rachit_Agarwal)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

Hi, 
I am assuming that you are using 7.x version of PRPC.Did you or your team made team any changes to the tracer related HTML file(these generally seem to be final). Is the error browser specific.Also, there is a priviledge "TraceOptionsAdvanced". Can you please check if the operatot is having this priviledge or not. Please update us with these info to proceed further.
Regards,
Rachit

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