Hello,

we would like to ask for information regarding the timelines and procedures required to obtain a Production Mirror Sandbox for the OSS2 project.

In particular, we would appreciate your guidance on:

the expected timeframes for the provisioning of a Production Mirror Sandbox;

the process to follow to request it;

the type of ticket or formal request that needs to be opened (e.g. service request, change request, specific OSS2 support ticket);

Thank you in advance for your support.
Please let us know if you need any additional information from our side.

Best regards, Giuliano