Is there a way to break in the middle of UI Action Sets?
Say we have two UI Action Sets. And we want to break after the first one when a certain condition does not meet.
Attached the screenshot. Note that the When rule in Open Assignment has a known issue and we can't use it in Pega 7.2.2.
***Updated by moderator: Lochan to add SR details***
Accepted Solution
Pegasystems Inc.
US
Hi Chow,
No I do not believe what you are exactly requesting is a feature currently in the product. I do know that some specific events can be conditionalized with when conditions. And OpenAssignment appears to be one of them. Maybe you can explore this approach to achieve your requirements.
Pegasystems Inc.
US
The WHEN rule under Open Assignment has a known issue that we verified thru SR. That is why we are looking for an alternative to NOT run the Open Assignment in a certain condition. This is Pega 7.2.2.
Let me ask our developer to explain details. Appreciate if you can share some insight.
Accenture
US
Hi Rett,
We raised a Pega SR B-70004 regarding the same issue.
When Condition on click of button not working.
Brief Description
When Condition on click of button not working
Hi Rett,
We raised a Pega SR B-70004 regarding the same issue.
When Condition on click of button not working.
Brief Description
When Condition on click of button not working
Issue : Irrespective of the value of error flag, Open assignment is always running.
2) Configure button on modal window, On click event of button, apply 2 actions 1) Run Activity 2) Open Assignment
3) If comment box is blank on modal window, then set error flag in activity and exit activity.
4) If Error flag is true, then skip open assignment action(Apply when rule or property condition)
5) If comment box is not blank then Run activity and Open Assignment.
Issue : Open assignment is always running irrespective of the value of errorflag.
Below are the comments from Pega :
The scenario that your have provided and the issue that you describe is a known issue. Some customers have already reported this in the past. The short answer for it is that unfortunately this is not a supported configuration. Please refer to this PDN article that talks about it.
https://community.pega.com/support/support-articles/conditional-local-action-comparison-doesnt-update
Actually the documentation about this When Conditions is poor and does not clearly state the limitations. We already have an internal bug to update the documentation in our product for a future release.