Question
Aflac NI
GB
Last activity: 21 Mar 2023 19:03 EDT
Table format is lost in correspondence sent in email
Hello,
I have a correspondence rule that has two embedded sections that include tables. Once the email is sent, the table lines and formatting are lost. We explicitly used this CSS in the source code of the correspondence but now this does not work after a recent Pega upgrade:
table, td, th { border: 1px solid black !important; }
Is there another workaround for this?
Many thanks,
William
Aflac NI
GB
@WilliamW0335Great question, we are also facing similar, would be great if any experts out there had an answer!
Updated: 22 Mar 2022 4:32 EDT
Pegasystems Inc.
IN
@WilliamW0335 You can try an HTML section and include that in your correspondence. In the section, you can write code to display the table. Sample:
<TABLE border= 0> <tr style="background: #EEEEEE; font-size: 10px; font-weight: bold;">
<th style= "padding: 4px 2px; width: 100px; ">header1</th> <th style= "padding: 4px 2px; width: 50px; ">header2</th> </tr> <pega:forEach name=".pagelistName"> <tr border=0 style="font-size: 12px;" width=100%> <td style="border-bottom: 1px solid #cccccc; padding: 4px 2px;"><pega:reference name="$THIS.prop1"/></td>
<td style="border-bottom: 1px solid #cccccc; padding: 4px 2px;"><pega:reference name="$THIS.prop2"/></td> </tr> </pega:forEach > </TABLE>
Aflac NI
GB
@vsm02 Thank you for your reply. This implementation appears to work. I forgot to mention that there is a visibility condition for each table row. For example if a certain property is equal to 'Fail' then the email should only show those table rows.
Do you know the HTML code for this?
Many thanks,
William
Accenture
IN
@vsm02 We are also facing similar issue in our application. But it occurs if we use templated email as edit mode. We have provided users to update the template at run time. They will insert table using the insert table icon whenever required.
So forming table is using html seems impossible for us as the end users would be using it. Any suggestions on this.
