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Question

 Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU
mashwani Member since 2024 17 posts
Synechron
Posted: Apr 25, 2016
Last activity: Dec 27, 2016
Posted: 25 Apr 2016 7:11 EDT
Last activity: 27 Dec 2016 13:13 EST
Closed
Solved

system does not open command window installer to install pega 72

When i go to install pega 72 install @bat it immediate close bat file and does not open command window. Could any one please help to install it

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Installation and Deployment

Accepted Solution

Posted: 9 years ago
Posted: 26 Apr 2016 5:20 EDT
John Pritchard-Williams (JOHNPW_GCS) Client Support Team Lead
Pegasystems Inc.
GB

Hi Ashwani,

Can you temporarily alter the 'install.bat' script - and comment out the first line :

REM @echo off

And re-run - do you get more output ?

(It's not clear where the path 'C:\Workflow' is coming from in the error you posted: is this the PATH (or part of the PATH?) of where you have extracted the media itself?)

Thanks,

John

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Posted: 9 years ago
Posted: 25 Apr 2016 7:55 EDT
Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU

Hi Arvind,

Thanks for your reply.

Yes, I have set-up ANT_HOME in environment variables. Do i need to remove it or some other changes require in this?

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Posted: 9 years ago
Updated: 9 years ago
Posted: 25 Apr 2016 10:23 EDT
Updated: 25 Apr 2016 10:24 EDT
Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU

Hi Arvind,

I have restarted the system but again it is not working.

Do I need to remove JAVA_HOME environment variables?

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Posted: 9 years ago
Posted: 25 Apr 2016 10:30 EDT
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Hi Ashwani,

Is this Personal Edition? if yes, kindly refer link provided by Kevin.

Share with us the JAVA_HOME and ANT_HOME variable's value.

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Posted: 9 years ago
Updated: 9 years ago
Posted: 26 Apr 2016 5:07 EDT
Updated: 26 Apr 2016 5:08 EDT
Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU

Hi Arvind,

Thanks for your email.

Yes, I am installing personal edition but install.bat is not opening  window installer to install it, therefore i am unable to do progress it.

C:\apache-ant-1.7.1-bin\apache-ant-1.7.1

C:\Program Files\Java\jdk1.7.0_79\

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Accepted Solution

Posted: 9 years ago
Posted: 26 Apr 2016 5:20 EDT
John Pritchard-Williams (JOHNPW_GCS) Client Support Team Lead
Pegasystems Inc.
GB

Hi Ashwani,

Can you temporarily alter the 'install.bat' script - and comment out the first line :

REM @echo off

And re-run - do you get more output ?

(It's not clear where the path 'C:\Workflow' is coming from in the error you posted: is this the PATH (or part of the PATH?) of where you have extracted the media itself?)

Thanks,

John

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Posted: 9 years ago
Posted: 26 Apr 2016 6:15 EDT
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Can you change the JDK home to point to other jdk as space between Program Files may be culprit here.

If you do not have other JDK, have this JAVA HOME ( remove extra slash at the end):

C:\Program Files\Java\jdk1.7.0_79


You need to restart the machine after this change.

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Posted: 9 years ago
Posted: 25 Apr 2016 7:43 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

This normally suggest something is wrong with your env setup. Try to run install.bat from the command line, it will show you some clues (e.g., java home is not defined etc). Or run the UI installer directly (follow the installation guide).

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Posted: 9 years ago
Posted: 25 Apr 2016 7:53 EDT
Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU

Getting the below error while running install.bat form cmd

echo off

'C:\workflow' is not recognized as an internal or external command,

operable program or batch file.

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