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Question

 Bala Ravi Teja Maddela (M_BRT)
BA Continuum India Pvt. Ltd.
Software Engineer IIB
BA Continuum India Pvt. Ltd.
IN
M_BRT Member since 2021 1 post
BA Continuum India Pvt. Ltd.
Posted: Apr 22, 2021
Last activity: Apr 28, 2021
Posted: 22 Apr 2021 6:26 EDT
Last activity: 28 Apr 2021 10:23 EDT
Closed

Some properties are not available to select for weightage in "Search duplicate case:

I have created properties in two methods

1.from Data Model -> Property

2.from "Configure View" of the assignment from Case Management

 

Now, for Weightage condition in "Search Duplicate Case" properties that are created from "Data Model -> Property" are not available.

Please advice on this.

***Edited by Moderator Marissa to change type from General to Product, update Product details and Platform Capability tags****
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Case Management

  • Joel Johnson

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