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Question

 Susmita Deb (SUSMITAD)
Accenture

Accenture
IN
SUSMITAD Member since 2010 8 posts
Accenture
Posted: Aug 3, 2021
Last activity: Aug 3, 2021
Posted: 3 Aug 2021 9:45 EDT
Last activity: 3 Aug 2021 10:01 EDT
Closed

SMTPAddressFailedException: 452 Too many recipients received this hour

Hi Team,

We are getting the below exception while sending emails in Pega v8.5. This issue is intermittent and is not always reproducible.

Unexpected exception caught while trying to send an email message   com.pega.pegarules.pub.PRRuntimeException: Caught unhandled exception : Unable to send email due to : Invalid Addresses 

Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 452 Too many recipients received this hour 

The application has recently been migrated to Pega Cloud v8.5 from On-Prem v8.1.3 and we have noticed these exceptions in PDC.

Please let me know if you have any suggestions on how to solve the issue.

Thanks.

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Pega Platform 8.5.2
Pega Cloud
Senior System Architect

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