Question

Cognizant Technology Solutions India PVT Ltd
IN
Last activity: 24 May 2020 1:55 EDT
set a property values based on the diffrenece between two dates
Can anyone help me what to use in the when function so that i can set the property values based on following condition
a) Priority = "High" for cases with aging > 7 days
b) Priority = "Medium" for cases with aging > 3 days
c) Priority = "Low" for cases with aging <=3 days
Service level rules should be applied to mark appropriate priority on the basis of aging of the case
so anyone please help me with this so that i can apply the data transform to set the priority to the case based on aging