Question
HCL Singapore pte ltd
SG
Last activity: 10 Mar 2017 16:42 EST
Send attachments functionality is not working in Connect-SOAP - Pega 7.1.7
Problem :
send attachment functionlity is not working in Connect-SOAP in Pega 7.1.7 version. I am getting error of null pointer exception in step 16 invokeAxis2 activity. soap service failure
Step to reporduce:
1. Create connect-soap in integration rulesetr
2. setup up page of pyRequestAttachmentpage in activity and call connect-soap method
3. system will thrown error at setp 16 of InvokeAxis2 activity
any suggestion please
Pegasystems Inc.
US
Compare your stack trace for NullPointerException to the following. If it matches, open a ticket and request HFix-22455 (refer to PDN article https://community.pega.com/support/support-articles/pega-717-unable-parse-xml-response-class-structure)
Caused by: java.lang.NullPointerException
at com.pega.pegarules.integration.engine.internal.util.PRServiceUtilsPriv.normalizeMultirefByID(PRServiceUtilsPriv.java:357)
Compare your stack trace for NullPointerException to the following. If it matches, open a ticket and request HFix-22455 (refer to PDN article https://community.pega.com/support/support-articles/pega-717-unable-parse-xml-response-class-structure)
Caused by: java.lang.NullPointerException
at com.pega.pegarules.integration.engine.internal.util.PRServiceUtilsPriv.normalizeMultirefByID(PRServiceUtilsPriv.java:357)
at com.pega.pegarules.integration.engine.internal.util.PRServiceUtilsPriv.normalizeMultirefsXML(PRServiceUtilsPriv.java:301)
at com.pega.pegarules.integration.engine.internal.util.PRServiceUtilsPriv.normalizeMultirefsXML(PRServiceUtilsPriv.java:348)
at com.pega.pegarules.integration.engine.internal.util.PRServiceUtilsPriv.normalizeMultirefsXML(PRServiceUtilsPriv.java:348)
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.step16_circum0(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:4224)
at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.perform(ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.java:325)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.step8_circum0(ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.java:1032)
Pegasystems Inc.
IN
Hi Hanuman,
Please share the stack trace of the exception you are getting, so we can compare the same with known issues.
Also,below pdn article contains the steps to configure Connect-SOAP to send attachment data.
Regards,
Sudhish OP