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Question

 Lok Shun Tse (Valor)
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Valor Member since 2022 6 posts
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Posted: May 23, 2023
Last activity: May 23, 2023
Posted: 23 May 2023 10:14 EDT
Last activity: 23 May 2023 12:21 EDT
Closed

The search re-index function is not working as it is stuck in the process

Right now the re-index function is not working as it is stuck in the re-indexing process. And also some cases are not indexed occasionally. We have tried to cancel the re-indexing but it failed without giving us any message. Thanks.

Re-index was stuck

***Edited by Moderator Marissa to add Capability tags***
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Pega Platform 8.6.6
System Administration
Financial Services
Solutions Engineer

  • John Paul Raja Christu Raja
Posted: 1 year ago
Posted: 23 May 2023 12:09 EDT
Lok Shun Tse (Valor)
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@Valor I have tried to use the OOTB function "pzLPFTSManagerRunBuildIndex" to do the reindexing successfully. But for the setting page in the portal shown in the last photo I provided, it was still stuck in the in progress status and I cannot do any cancel action.

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