Question
HMRC
GB
Last activity: 3 May 2024 6:44 EDT
Scheduling Insights: Work object is not resolving
HI,
When we create a schedule of type Onetime to generate the insights with 'Now' or 'Later' we have noticed corresponding work object is still in 'New' status (e.g. Even after 5business days also) from the creation of the schedule.
We would like to resolve all such schedule work objects on post 'End Date'. And not to show them to users on dash board.
Q1: Will there be any existing SLA/JOB available, please let us know.
Q2: On resolving the work objects, does Pega will remove the corresponding file from repository.