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Question

 Bhanuprakash Ganapathi (Bh@nupr@k@sh)
Accenture NL
Bhanuprakash Ganapathi
Accenture NL
NL
Bh@nupr@k@sh Member since 2012 10 posts
Accenture NL
Posted: Jun 1, 2020
Last activity: Apr 20, 2022
Posted: 1 Jun 2020 5:33 EDT
Last activity: 20 Apr 2022 12:53 EDT
Closed

Save outbound emails as .eml files in Data-WorkAttach-File

Hi 

All outbound emails are getting saved in pr_data (Pega 7.2.1) as a instances of DATA-CORR-EMAIL. 

As part of new change We are planning to convert these emails as .eml files and save them in Data-WorkAttach-File instances when ever new mail goes out of pega.

can suggestion on how to change this OOTB behavior and implement this change at one place where it should cover all outbound emails triggered from pega by any means (SLA, Manual initiation,etc...)

 Appreciate your quick response.

 

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Pega Platform 7.2.1
Conversational Channels
Manufacturing
Senior System Architect

  • Paramesh Ande Janani Raveendran Swathi Veldi Nuwan Dissanayake Susmita Korade
Posted: 2 years ago
Posted: 20 Apr 2022 12:53 EDT
sathish narsing (Sathish Narsing)
Optum Global SOlutions

Optum Global SOlutions
IN

We also have same requirement but we are sending emails not from object. We are sending emails from a Data-Portal Harness with attachments and want to store in a table in eml format so that we can open and see them in UI.

Can any have idea how to implement this?

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