Question
Rakuten Card Co., Ltd.
JP
Last activity: 13 Jan 2023 7:01 EST
Run automation on locked VDI
I have a question about Pega RPA. I created an automation that opens a web browser and performs processing such as key input and button press on the screen. I want to execute this process on VDI with RobotRuntime installed. However, the target VDI is locked.
1. I think that the terminal must be logged on in order to operate the browser on the terminal, but is this correct?
2. If 1 is correct, is there any function or setting to automatically log on? I would like to automatically log on to VDI and perform processing. I would like to know the document or the method to understand the setting method.
Accepted Solution
Updated: 13 Jan 2023 7:01 EST
Pegasystems Inc.
US
@ShunsukeM6155 Runtime does not have any functionality to unlock the workstation once logged in. I have seen some customers use code to prevent the workstation from ever going to sleep (or locking). I would suggest though that you work through this with your security team to ensure compliance. I have tested this code below within a script, and it does keep the workstation from ever locking for me.
https://stackoverflow.com/questions/49045701/prevent-screen-from-sleeping-with-c-sharp
Pegasystems Inc.
US
@ShunsukeM6155 If you are using SendKeys, then you will need to ensure your workstation is unlocked. If you use Robot Manager to manage your unattended workforce, then you can setup the RPA Service. This service will log your bots into the workstation and launch Runtime. You would need to disable any screen locks you may have (or use some code to prevent the screen from locking while running) if you needed to perform anything like SendKeys or screen OCR.
- Yes. Runtime requires a user to be logged on to start. It is not a Service; it is a desktop application.
- Yes. Use the RPA Service with Pega Robot Manager to manage your unattended (and attended) workforce.
Rakuten Card Co., Ltd.
JP
Sorry for my late reply. Thank you for your reply.
Prepare a terminal dedicated to RPA and process it on that terminal. The device will be screen locked after a certain period of time due to security issues. If it is locked when the robot runs, can I set it to unlock?
Accepted Solution
Updated: 13 Jan 2023 7:01 EST
Pegasystems Inc.
US
@ShunsukeM6155 Runtime does not have any functionality to unlock the workstation once logged in. I have seen some customers use code to prevent the workstation from ever going to sleep (or locking). I would suggest though that you work through this with your security team to ensure compliance. I have tested this code below within a script, and it does keep the workstation from ever locking for me.
https://stackoverflow.com/questions/49045701/prevent-screen-from-sleeping-with-c-sharp
Rakuten Card Co., Ltd.
JP
Sorry for my late reply. Thank you for showing me how to unlock the screen with a script. I'll try that method, so I'm closing this case.