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Question

 Manigandan Gopalakrishnan (ManigandanG) Associate Director
Virtusa
IN
ManigandanG Member since 2014 1 post
Posted: Feb 25, 2019
Last activity: Feb 26, 2019
Posted: 25 Feb 2019 11:18 EST
Last activity: 26 Feb 2019 3:38 EST
Closed

RPA Queue case fetch order

Hi All,

  1. How can the case fetch order can be defined for Robo queue - case fetch ( LIFO , FIFO etc…)
  2. Do we have a way to provide the case details to Robo via JSON response instead of the OOTB case details response, if so at which spot the service call has to be configured
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Robotic Process Automation

Posted: 6 years ago
Posted: 26 Feb 2019 3:38 EST
Manigandan Gopalakrishnan (ManigandanG) Associate Director
Virtusa
IN

Thank you Mitchell, suggestion given for point 1 is working as intended for our business need. 

For point 2  - Appreciate  if any lead info could be given, it would help us research further

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