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Virtusa
IN
Posted: February 25, 2019
Last activity: February 26, 2019
Last activity: 26 Feb 2019 3:38 EST
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RPA Queue case fetch order
Hi All,
- How can the case fetch order can be defined for Robo queue - case fetch ( LIFO , FIFO etc…)
- Do we have a way to provide the case details to Robo via JSON response instead of the OOTB case details response, if so at which spot the service call has to be configured