Robotic Automation Support for Siebel IP 2016
What versions of Siebel does the robotic automation software support? Specifically, does it currently support Siebel IP 2016, patch set 7 (aka 16.7)?
If the existing Siebel Adapter does not support this version, could Siebel realistically be automated using the Web Adapter?
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Accepted Solution
Pegasystems Inc.
US
Keep in mind, the supported versions are the applications/technologies that have been tested internally to work. If it is not listed on the document, it does not necessarily mean it will not work but if something does not work then there is not much that a Support Engineer can do. And if it does work, then that's even better but again, if something does not work or breaks then there is not much that a Support Engineer can do.
Pegasystems Inc.
IN
Hello!
The versions supported are listed in the Pega Robotic Automation Application Support Matrix
Regards,
Pegasystems Inc.
IN
Hi,
Please refer the below link, should be helpful
https://docs-previous.pega.com/pega-robotic-automation-using-siebel-adapter
Thank You
Sun Life Financial
CA
I had noticed that Siebel IP 2016 was not in the list of supported Siebel versions, I guess I was hoping that the list of supported Siebel versions was out-of-date in the documentation.
So I guess the question then becomes can Siebel realistically be automated using the Web Adapter? Has anyone tried this?
Accepted Solution
Pegasystems Inc.
US
Keep in mind, the supported versions are the applications/technologies that have been tested internally to work. If it is not listed on the document, it does not necessarily mean it will not work but if something does not work then there is not much that a Support Engineer can do. And if it does work, then that's even better but again, if something does not work or breaks then there is not much that a Support Engineer can do.
Sun Life Financial
CA
After doing some tests it seems that the Siebel adapter IS the web adapter so my question about Siebel being automatable via the web adapter does not apply.