Can anyone explain me ,How to create a case by using Pega API's.
Requirement : we have to get the five property values (as a request )from externel system , pega application wants to create a case(as a responce) by getting those five details . How to implement this requirement by using Pega ApI's.????
This can be done using the concept of simulation if you don't have an external system/application readily available.
I hope u have an end point URL with you and with the help of end point URL you can create REST Integration ( DesignerStudio -> Integration -> Connectors ->Create REST Integration) In this process you have to include the json sample request and response file.
After doing that you will see a data type in your data explorer. Open the data page and check the Simulate Data Source option and write a data transform.
I have done this by implementing SOAP service rule...In that I used svcaddworkobject Activity. Which is used to get the five input values from the external application, and it's creating the case in our pega application .In response I gave .pyID as a response and also I am getting the expected result.
Posted: 4 years ago
Posted: 7 Jan 2019 12:15 EST
Marissa Rogers (MarissaRogers)
Principal Knowledge Management Specialist