Resolve-Completing a case but displaying a message if their are open assignments

Question

masot

Member since 2016

PEGA

Posted: Nov 8, 2019

Last activity: Nov 8, 2019

Posted: 8 Nov 2019 12:43 EST
Last activity: 8 Nov 2019 13:39 EST

Closed

Hi All,

I need to display a message when resolve completing a case if their are any open assignments/tasks.

Can someone point me in the right direction.

Thanks

Tony

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Posted: 5 years ago

Posted: 8 Nov 2019 13:39 EST

pedel replied to masot

If there are unresolved child cases, pxCoveredCountOpen would be > 0.

You can query Assign-WorkBasket and Assign-WorkList where pxRefObjectKey = the case's pzInsKey to see if any assignments were orphaned.

The pxFlow() PageGroup on the case would be empty when a case is resolved regardless assignments being orphaned.

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