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Question

 Barbara Valdiviezo (BarbaraV7438)
Colpatria
Developer
Colpatria
CO
BarbaraV7438 Member since 2019 1 post
Colpatria
Posted: Feb 1, 2022
Last activity: Feb 1, 2022
Posted: 1 Feb 2022 2:16 EST
Last activity: 1 Feb 2022 11:53 EST
Closed

read mail as attachment

I have an email attachment in an excel. I open the email and I need to read his body. The email no open from Inbox.

I have a next flow: flujo correo.png

 

But running the process gives me the error

how I can configurate the email use?

 

 

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Robotic Process Automation
Experience Designer

Posted: 3 years ago
Posted: 1 Feb 2022 8:37 EST
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@BarbaraV7438 Are you able to copy that error message and paste in a comment? I also don't believe you need the OutlookMail object for this automation either. When you call GetItem, you can get a proxy from that to access the OutlookMailItem and access its Attachments property. Perhaps removing that will work. Here is my example that worked.

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Posted: 3 years ago
Posted: 1 Feb 2022 11:53 EST
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

@BarbaraV7438 That error message in your screenshot usually means that the required version of Microsoft Office is not installed. Is Office installed on this machine? Is your OfficeVersion property in the RuntimeConfig set properly?

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