Question
Tata Consultancy Services
IN
Last activity: 11 Jan 2016 18:11 EST
query to get current op ID in sql developer
Hi,
As part of my requirement i have to write an store proc for getnextwork(whenever a user click on the button a case has to be picked based on the skills, prority , region and certain other parameters).
In Oracle Sql developer. i have below tables:
Skill Table:(columns: SKILL_ID, SKILL_SEQ_NO, SKILL_NAME, CALL_TYPE, BUSINESS_UNIT,SPECIALITY_TYPE)
Call Type: (columns: CALL_TYPE, PRIORITY)
OCL Table: contains caseID
Please find the below algorithm:
in sql query how to get the skills of current operator ID so that i can query with the skill table and can get the remaining details for the particular skill.
Please help on this..
Thanks in advance..