I am sending inbound email and it is having 2 attachments ( .png image and .msg type attachment).
when case is created I can see only .png image and inbound email as attachments.It should have 3 attachments(image,.msg type attachment and original email).When I traced the listener,I observed that pyAttachmentPage is having only 2 AttachNames values.In email listener I cheked 'Save original email (in EML format)' and ' Embed data for inline images into HTML' checkboxes.
Can you please suggest me what can I do to get .msg type outlook item?
***Edited by Moderator: Pooja Gadige to add capability tags***
***Edited by Moderator Marissa to update Product***