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 SUDARSHAN CHATTERJEE (SUDARSHANC5206) CTS
CTS
IN
SUDARSHANC5206 Member since 2013 10 posts
CTS
Posted: May 22, 2018
Last activity: August 30, 2018
Posted: 22 May 2018 1:34 EDT
Last activity: 30 Aug 2018 6:00 EDT
Closed
Solved

pxTransferAssignment OOTB activity is failing

Hi I am trying to reassign the cases from one workbasket to users worklist through Call Work-.pxTransferAssignment. and passing all the required parameters . But I am getting an error, it says activity: Acquireworklock is not able to find in the current rulebase. And it is failing. Anu solution for this ?

***Edited by Moderator Marissa to update platform capability tags***

Low-Code App Development Case Management
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Posted: 4 years ago
Posted: 22 May 2018 2:51 EDT
SUDARSHAN CHATTERJEE (SUDARSHANC5206) CTS
CTS
IN
Hi, I am passing all the required parameters like assignedoperator,destination type as worklist, destination name as operator name. But still I am facing the issue in reassigning.
Posted: 4 years ago
Posted: 21 Jun 2018 22:05 EDT
Nalina Ravibiruthoji (Nalins_99) Booz Allen Hamilton Lead Engineer
Booz Allen Hamilton
US

Hi

I am also getting the same error. In one of the article it was mentioned that the class need to be changed, but it was not clear enough or specific what has to be changed.

Accepted Solution

Posted: 3 years ago
Posted: 16 Aug 2018 4:03 EDT
SUDARSHAN CHATTERJEE (SUDARSHANC5206) CTS
CTS
IN

Hi Gayatri,

Tried withe approach which u have mentioned above, but still i faced the same error. 

However the purpose is resolved with OOTB activity ReAssign.

Thanks.

 

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