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Question

 Subhajit Shome (SHOME)
LeasePlan Digital B.V.
Subhajit Shome
LeasePlan Digital B.V.
NL
SHOME Member since 2011 4 posts
LeasePlan Digital B.V.
Posted: Dec 16, 2019
Last activity: Jan 2, 2020
Posted: 16 Dec 2019 5:50 EST
Last activity: 2 Jan 2020 2:17 EST
Closed
Solved

Prod : Lots of java.io.EOFException: Unexpected EOF read on the socket || Pega CS 7.4 and Tomcat 8.

Hi Team,

We are observing a lot of "java.io.EOFException: Unexpected EOF read on the socket" errors in the logs.PFB.

Kindly provide the solution.

Pega CS : 7.4

Tomat : 8

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Hi Team,

We are observing a lot of "java.io.EOFException: Unexpected EOF read on the socket" errors in the logs.PFB.

Kindly provide the solution.

Pega CS : 7.4

Tomat : 8

2019-09-18 05:49:39,652 [se-nio-8443-exec-208] [ ] [ ] [ ] ( web.impl.WebStandardImpl) ERROR - Proprietary information hidden: Problem retrieving input data:
java.io.EOFException: Unexpected EOF read on the socket
at org.apache.coyote.http11.Http11InputBuffer.fill(Http11InputBuffer.java:722) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer.access$300(Http11InputBuffer.java:40) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer$SocketInputBuffer.doRead(Http11InputBuffer.java:1072) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.filters.IdentityInputFilter.doRead(IdentityInputFilter.java:140) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.http11.Http11InputBuffer.doRead(Http11InputBuffer.java:261) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.Request.doRead(Request.java:581) ~[tomcat-coyote.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.realReadBytes(InputBuffer.java:326) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.checkByteBufferEof(InputBuffer.java:642) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.InputBuffer.read(InputBuffer.java:349) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.CoyoteInputStream.read(CoyoteInputStream.java:183) ~[catalina.jar:8.5.30]
at com.pega.pegarules.web.impl.HttpUtilities.getPostBytes(HttpUtilities.java:585) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.HttpUtilities.extractRequest(HttpUtilities.java:274) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:619) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:397) ~[prwebj2ee.jar:?]
at sun.reflect.GeneratedMethodAccessor101.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_201]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_201]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:129) ~[prbootstrap-api-7.4.0-185.jar:7.4.0-185]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) ~[servlet-api.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) ~[servlet-api.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:8.5.30]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) ~[tomcat-websocket.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) ~[catalina.jar:8.5.30]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:496) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) ~[catalina.jar:8.5.30]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) ~[catalina.jar:8.5.30]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) ~[catalina.jar:8.5.30]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) ~[catalina.jar:8.5.30]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[catalina.jar:8.5.30]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) ~[tomcat-coyote.jar:8.5.30]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) ~[tomcat-coyote.jar:8.5.30]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) ~[tomcat-coyote.jar:8.5.30]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:8.5.30]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_201]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:8.5.30]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_201]
***Moderator Edit-Vidyaranjan: Updated Platform Capability & SR details***

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Support Case Exists

Accepted Solution

Posted: 5 years ago
Posted: 31 Dec 2019 1:39 EST
Kiran Kumar Sangaraju (KiranKS)
Ministry of Education Saudi Arabia
Kiran Kumar Sangaraju
Ministry of Education Saudi Arabia
SA

SR-D71879 is raised with Pega and they suggested to upgrade Tomcat from 8.5.45 to 8.5.50. Here is the comment.

According to it's changelog this version has fix related to EOF handling.
http://tomcat.apache.org/tomcat-8.5-doc/changelog.html

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Posted: 5 years ago
Posted: 17 Dec 2019 2:38 EST
Subhajit Shome (SHOME)
LeasePlan Digital B.V.
Subhajit Shome
LeasePlan Digital B.V.
NL

Hi,

In this link,have no access on the mentioned solution article.

So kindly provide the solution of this issue and as I have mentioned it should be for Pega 7.4 & Tomcat 8

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Posted: 5 years ago
Posted: 30 Dec 2019 3:45 EST
Kiran Kumar Sangaraju (KiranKS)
Ministry of Education Saudi Arabia
Kiran Kumar Sangaraju
Ministry of Education Saudi Arabia
SA

We are also facing same issue in 7.3.1, Any updates / solutions?

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Posted: 5 years ago
Posted: 30 Dec 2019 18:03 EST
Pawan Narain Singh (pawann)
Swedbank AB

Swedbank AB
SE

Hello Subhajit,

Can you share the complete logs for our review, and/or raise a support request with us to get this investigated?

Thank you,
Pawan

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Accepted Solution

Posted: 5 years ago
Posted: 31 Dec 2019 1:39 EST
Kiran Kumar Sangaraju (KiranKS)
Ministry of Education Saudi Arabia
Kiran Kumar Sangaraju
Ministry of Education Saudi Arabia
SA

SR-D71879 is raised with Pega and they suggested to upgrade Tomcat from 8.5.45 to 8.5.50. Here is the comment.

According to it's changelog this version has fix related to EOF handling.
http://tomcat.apache.org/tomcat-8.5-doc/changelog.html

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