Processing case with wait shape not saving values to exposed col
We have a scenario where a s child case gets created, parent case waits for certain period of time and creates second child case based on certain decision logic.
To achieve this, we have used 'Wait Shape' with 'user can choose to continue process' checked. The wait process itself is working great. However, when the wait process resumes and creates second child case, an exposed column in the db is not populating values but the value do exist on Clipboard.
Instead, if user chooses to continue the process, everything works. Values exist in the exposed column and the clipboard.
Tried explicit mapping on the class rule but doesn't work.
Any help is highly appreciated.
***Moderator Edit-Vidyaranjan: Updated SR details***