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Question

 Jose Iñiguez (JoseI424)
Baxter

Baxter
MX
JoseI424 Member since 2019 5 posts
Baxter
Posted: May 22, 2020
Last activity: May 22, 2020
Posted: 22 May 2020 10:25 EDT
Last activity: 22 May 2020 14:59 EDT
Closed

Process stucked

Hi Community,

 

I have a process that performs a SOAP call based on a date and resolves a case.

In this case my process is to execute for 2020 05 21, but it failed, I mean failed because I see the case is still open.

I've been checking the tracer for Activity/Steps, SOAP call, Assignments, but I do not see any relevant information that is usable.

How can I get to see more information about my issue?

 

Thanks

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Pega Platform 7.1.5
Case Management
Data Integration
Healthcare and Life Sciences
Senior System Architect

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