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Question

 ying qu (yingq689)
Sun Life Financial Company

Sun Life Financial Company
CA
yingq689 Member since 2019 27 posts
Sun Life Financial Company
Posted: Jul 16, 2019
Last activity: Jul 18, 2019
Posted: 16 Jul 2019 16:24 EDT
Last activity: 18 Jul 2019 15:56 EDT
Closed
Solved

The priority selected is invalid error happens when creating a story or bug

Hi,

I installed PEGA 8.2.1 and downloaded JiraIntegration_01.01.05_8.2.zip and I have integrated JIRA into Agile Workbench following this link https://community.pega.com/knowledgebase/integrating-agile-workbench-jira.

After the integration, stories and bugs in JIRA can be synchronized to Agile Workbench. But when I tried to create a new story or bug in Agile Workbench, "The priority selected is invalid" error is displayed.

So my questions are:

1. Is this error caused by incompatible JIRA version? My current JIRA version is 7.6.4, do I need to upgrade it to the latest version which is 8.2.3?

2. How can I know what are the priority values in my JIRA? Currently it has Urgent, High, Medium, Low, No priority these 5 levels, but how can I know what are the values corresponding to them?

3. If upgrading JIRA version is not the solution, how can I solve this issue?

Thanks a lot!!

Ying

***Edited by Moderator: Lochan to update platform capability tags***

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Case Management

Accepted Solution

Posted: 5 years ago
Posted: 18 Jul 2019 11:29 EDT
Udhay Raman (ramau)
Cognizant Technology Limited
Lead Technical Architect
Cognizant Technology Limited
IN

Hi,

The reported issue is discussed in the below JIRA article.

https://aevolu.atlassian.net/browse/JINC-10

And the compatible JIRA version can be downloaded in https://community.pega.com/marketplace/components/agile-workbench-integration-jira

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