The priority selected is invalid error happens when creating a story or bug
Hi,
I installed PEGA 8.2.1 and downloaded JiraIntegration_01.01.05_8.2.zip and I have integrated JIRA into Agile Workbench following this link https://community.pega.com/knowledgebase/integrating-agile-workbench-jira.
After the integration, stories and bugs in JIRA can be synchronized to Agile Workbench. But when I tried to create a new story or bug in Agile Workbench, "The priority selected is invalid" error is displayed.
So my questions are:
1. Is this error caused by incompatible JIRA version? My current JIRA version is 7.6.4, do I need to upgrade it to the latest version which is 8.2.3?
2. How can I know what are the priority values in my JIRA? Currently it has Urgent, High, Medium, Low, No priority these 5 levels, but how can I know what are the values corresponding to them?
3. If upgrading JIRA version is not the solution, how can I solve this issue?
Thanks a lot!!
Ying
***Edited by Moderator: Lochan to update platform capability tags***