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Question

 GOPI REDDY ILLURI (GOPIREDDY) Inovar Technical Lead
Inovar
SA
GOPIREDDY Member since 2016 19 posts
Inovar
Posted: Mar 10, 2017
Last activity: Mar 10, 2017
Posted: 10 Mar 2017 6:55 EST
Last activity: 10 Mar 2017 8:37 EST
Closed

Please Help Me Get Access to My Support portal

Hi,

I need access to my support portal in PDN to create SR's.

Could you please tell me how can i get access for it ?

Attached the screenshot that represents the no access for my support portal.

 

***Edited by Moderator Marissa to update title of Question***
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Posted: 7 years ago
Posted: 10 Mar 2017 7:07 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Gopi,

Looks like you are not affliated to an account. You need to check with your Pega Account Executive who can get this access for you! You could also check with your colleagues if they can raise it for you at present. You could also call up Pega Support, here's the list: Support Contact Information

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Posted: 7 years ago
Updated: 7 years ago
Posted: 10 Mar 2017 7:59 EST
Updated: 10 Mar 2017 8:01 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Gopi,

Your team lead or higher up would have this information! OR you could ask your colleague who will raise the SR for you to connect you to the Account Executive. Your collegue could ask this information from the engineer who will handle the SR. The AE is usually a Pega Employee :)

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