Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Abhishek De (AbhishekDe)
IBM India Pvt. Ltd.
Package Solution Consultant
IBM India Pvt. Ltd.
IN
AbhishekDe Member since 2012 9 posts
IBM India Pvt. Ltd.
Posted: Nov 7, 2022
Last activity: Nov 9, 2022
Posted: 7 Nov 2022 5:50 EST
Last activity: 9 Nov 2022 2:17 EST
Closed

Performed By column value is blank in work object's history while the case is created by queue processor in PEGA 8.2.1

Hi All,

Initially we were creating the cases by using Agent. We were passing pxRequestor.pxUserIdentifier value in History-Add to write the performed By in work object's history. It was working perfectly while processing by Agent in pega 8.2.1. 

When we converted the Agents to JS/QP, performed By is not working in pega 8.2.1 but it is working in pega 8.7 as well.

Is this related to pega version issue? If so, do we have any hotfix for the same to make it workable in pega 8.2.1.

I am expecting a reply.

***Edited by Moderator: Pooja Gadige to add capability tags***
To see attachments, please log in.
Pega Platform 8.2.1
Case Management
Updates

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice