Question
AgileThought
MX
Last activity: 3 Dec 2024 11:58 EST
PEGACPSSA88V1: Certified Pega Senior System Architect 8.8
I have pega CSA certification but getting below error when trying to book appointment fot Pega CSSA 8.8
Accepted Solution
Updated: 3 Dec 2024 11:58 EST
AgileThought
MX
Hi All
Thanks for all the replies. The problem was there was multiple Person VUE account and finally able to get it recovered.
Im able to see my previous certification . Thanks all for the halp again. Appreciate it !
Maantic Inc
IN
Is your CSA certification associated with the account that you're trying to schedule with? Check if its reflected in your account history and also the badge is displayed in your Pega profile page.
AgileThought
MX
@SohamM95 Hi Sir, thanks for the reply. Yes my Pega badge is getting reflected in my Pega Academy.
But when i check my Person VUE exam history is blank.
I have the same email id registered in both Person VUE and in Pega Academy
Maantic Inc
IN
That's the issue, your Pearson VUE account cannot find it in history and so the error is reflected. Did you change your email IDs and signed up for new Pearson VUE account? You need to connect with Pearson VUE and merge your old account first.
AgileThought
MX
@SohamM95 Thanks for the reply sir.
Yes i updated my primary id in both Pega academy and in Person VUE.
The old id was registered with my previous company.
How can I request Person VUE for this update?
AgileThought
MX
@SohamM95 Thank you sir.
The issue im facing with this link is it just keeps looping me to same link when I click customer service team.
It doesnt give me an option to raise a ticket or to chat with the team.
Maantic Inc
IN
Please see carefully on the page, there is an option to email them.
Updated: 3 Dec 2024 7:08 EST
Pegasystems Inc.
GB
@Goutham Vontikoppal please confirm that you have made contact with PearsonVue.
Our Pega accounts team can be reached by using the Get Help navigation .
The 'Manage your email Address FAQ can be found on the Community Account FAQ page.
All other questions about the certification can be found on the Academy FAQ page.
Updated: 3 Dec 2024 8:33 EST
Tata Consultancy Services
IN
I have connected offline today morning, Issue only with while booking the CSSA 8.8, We can able to book the exam CSSA 8.7 and 23 Version.
@Goutham VS Can you update in your old company mail id in your current Pearson Account?
Thanks,
Ashok
Pegasystems Inc.
GB
@Bhumireddy as already indicated please read the Certification FAQ: https://academy.pega.com/registering-pega-certification-exam
“If you were not able to find an answer, contact us.”
AgileThought
MX
@MarijeSchillern thanks for the reply.
Have sent email to pega support team describing the issue . Will keep you posted
AgileThought
MX
@MarijeSchillern Im not able to find the support email from Person VUE. It just refresh and get me to homepage when i try to click on help
Pegasystems Inc.
GB
@Goutham Vontikoppal we are not affiliated with PearsonVue.
Please use Google to search and perhaps call them.
I found this Contact Support link.
Accepted Solution
Updated: 3 Dec 2024 11:58 EST
AgileThought
MX
Hi All
Thanks for all the replies. The problem was there was multiple Person VUE account and finally able to get it recovered.
Im able to see my previous certification . Thanks all for the halp again. Appreciate it !