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Question

 Narendra Chaganti (NarendraC9464) Wipro Technologies Ltd
Wipro Technologies Ltd
AU
NarendraC9464 Member since 2019 7 posts
Wipro Technologies Ltd
Posted: Jan 16, 2017
Last activity: Jan 16, 2017
Posted: 16 Jan 2017 22:30 EST
Last activity: 16 Jan 2017 23:34 EST
Closed

PegaCall used for Inbound and Outbound Calls (Dialer)

Hi ,

Has anyone used any of the Avaya products for both inbound and outbound calls(a dailer file being sent to Avaya and then it uses predictive dialing).

Please share the Avaya products used to achieve this.

 

 

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Pega Customer Service

Posted: 7 years ago
Posted: 16 Jan 2017 23:33 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Naren,

I see that you have also posted this question in the Applications community. I will be closing this thread to future replies to avoid confusion and duplication of efforts. Please continue the discussion here: PegaCall used for Inbound and Outbound Calls (Dialer)

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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