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PegaCall Desktop Heartbeat
Has anyone been able to have PegaCall go to an AUX code when an agent locks his/her workstation? It works if you close the browser, but not if they lock the desktop.
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Has anyone been able to have PegaCall go to an AUX code when an agent locks his/her workstation? It works if you close the browser, but not if they lock the desktop.
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