Posted: 15 Jun 2017 17:48 EDT Last activity: 20 Jun 2017 14:38 EDT
we are seeing lot of PEGA0039 alerts while opening the workobjects and attachments. Read blob from database with compressed size 7070997 expanded size 14316076. how can we solve these kind of alerts? will this impact the Memory on the server? we have around 40 nodes and daily 4 nodes goes down.
I have analyzed all the relates to PEGA0039. The alerts are generating while opening work object which has attachments. Most of the alerts are from Pega OOTB Features. but I understand the root cause for all the alerts generating work objects have attachments.
can we fix that? I think its as per pega design to open attachments when work object is opened.
Posted: 5 years ago
Posted: 16 Jun 2017 14:01 EDT
Wai-Kei Kwok (WaikeiKwok_GCS)
Principal Software Solutions Engineer
I would recommend finding the reason behind the system 'going down'. Was it due to OutOfMemoryError or something else? If it is OOM, try to capture a heap dump and analyze it using any memory analyzer tool to see if it is related to reading blob.