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 Birupakhya lenka (Birupakhya)
Midland Credit Management
Principal Software Engineer
Midland Credit Management
IN
Birupakhya Member since 2015 19 posts
Midland Credit Management
Posted: 1 day 5 hours ago
Last activity: 21 hours 1 minute ago
Posted: 8 Jan 2026 2:46 EST
Last activity: 8 Jan 2026 11:36 EST

Pega Voice AI case suggestion is not working post platform upgrade to 25.1 version

Pega Voice AI case suggestions are not working after we upgraded the platform to version 25.1

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Pega Customer Service for Financial Services
Voice AI
Natural Language Processing
Pega Cloud
Telephony
Chat and Messaging
Financial Services
Senior System Architect

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We'd prefer it if you saw us at our best.

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