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Question

 Vangapandu Kavileswar (Kavileswar)
Kavileswar

Kavileswar
IN
Kavileswar Member since 2012 13 posts
Kavileswar
Posted: Oct 17, 2023
Last activity: Oct 17, 2023
Posted: 17 Oct 2023 3:56 EDT
Last activity: 17 Oct 2023 3:56 EDT
Closed

Pega Voice AI - Additional Background Nodes

Why do we need additional background nodes when leverage Voice AI , since CSRs already logged into Web Nodes. Additional Background nodes lead to increase infrastructure cost and also increase downtime duration to bounce all Nodes

***Edited by Moderator Rupashree to add Capability tags***
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Pega Platform 8.7.3
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