For Pega Express Trial, on the "Service Request" Case Type it seemed not possible to create a custom made report based on the "Product" field.

I found out how to do it (Product is a reference field with subfields); and one way is to create a report column products is to use the concatenate function of empty string "" with .Product.Name.

I wonder if there is a different way? Better way? I tried to refer to .Product.Name but it did not work. I tried to use a calculated field but it turned out empty.

I am not a specialist in reporting and this seems to be an interesting question/problem to leave recorded.

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