Question
Capgemini Technology Services India Ltd
IN
Last activity: 25 Jul 2022 13:13 EDT
PEGA DocuSign connectivity issue - PEGA v8.6
I need one help in resolving connectivity issue between PEGA and Docusign. I am following the below pega article but I am facing an error while trying to upload certificate and save the Keystore rule in PEGA. This looks like the password created during creation of the Certificate(.pfx) file is not matching with the password we are providing in PEGA keystore rule. I created the certificate file several times by using different passwords but every time I am getting the same error.
I have done the below steps -
1. generated a private key from Docusign developer portal.
2. Saved the private key with .key extension.
3.Then followed the steps as per the below Pega article to generate the certificate (.pfx) file using openssl.
4. uploaded the certificate(.pfx) file into a keystore rule in pega and provided with the password that I had given during creation of the certificate file. While saving the keystore rule I got the ERROR- Unable to load keystore : keystore password was incorrect.
Can I get some suggestions to solve this issue?